We accept returns only for initial defects.
Please contact us within a week after the item arrives.
We do not accept returns other than initial defects regardless of whether they are opened.
However, even with the above products, we cannot accept returns in the following cases.
・Intentionally modified or destroyed
If the product is returned for initial failure, please send it by freight collect.
We will bear the shipping costs.
If you wish to return Ausley Clear 2 or Ausley Clear 3 within one month, please send it in advance.
PT. Anshin Bersih Indonesia
Address : Level 17, Sequis Tower, Jl. Jend. Sudirman No.71, Daerah Khusus Ibukota Jakarta 12190
Phone : 021.5086.0400
Only in Indonesia
We operate with customer privacy as our top priority.
Customer’s personal information is safely stored and stored under strict control.
Unless personal information is required by law or it becomes necessary to protect our rights and property,
It will not be provided to third parties, including group companies.
We accept returns or exchanges of defective products or products that are clearly different from the description.
As a general rule, we cannot accept returns or exchanges due to customer circumstances.
●The warranty is valid only for the purchaser and is not covered by the warranty if it is transferred from another person.
● Even if it is within the warranty period, we will bear the actual cost of repairing the malfunction or damage caused by the customer’s willfulness or carelessness.